Leena

Leena AI is an AI-powered assistant designed to enhance the employee experience through HR helpdesk automation and employee engagement software.

Key Features

• Work Assistant: Leena AI’s work assistant, powered by WorkLM™, streamlines knowledge management and provides intelligent analytics. It takes actions across systems to boost productivity and efficiency.
• Service Delivery: Leena AI can integrate with your entire tech stack to perform complex tasks using API documentation, and even without APIs, it can still function effectively.
• Knowledge Management: It allows you to create, access, and update an enterprise knowledge base, applicable across various sectors like Finance, Sales, IT, Human Resources, Operations & Supply Chain, and Legal.
• Enterprise Insights: Leena AI’s work assistant enables you to gain data-driven insights, uncover patterns, trends, and make informed decisions.
• Work Automation: It enables enterprises to automate routine tasks, simplify approvals, and take actions via seamless enterprise-wide integrations.
• HR Initiatives: Leena AI automates HR tasks, enhances employee engagement, and optimizes HR processes with AI-powered solutions.
• IT Efficiency: Leena AI leverages intelligent automation and virtual assistant capabilities to optimize IT operations and enhance productivity.
• Sales Success: Leena AI empowers your sales team with AI-powered insights, automated CRM updates, and personalized customer experiences for increased revenue.

Use Cases

Leena AI has been used to streamline HR initiatives, boost IT efficiency, and drive sales success across a range of industries. The platform’s seamless integrations enhance functionality and have been trusted by over 10 million employees from more than 400 organizations globally.

Customer Success Stories

Customers have reported significant improvements in productivity and efficiency after implementing Leena AI. For instance:

• Gulf Coca-cola Beverages reported a 30% increase in employee productivity, 75% reduction in ticket resolution time, and 100% digital outreach to employees.
• Globe Telecom experienced a 2.5X reduction in ticket resolution time, 77% faster ticket first response time, and a 139% reduction in manual ticketing.
• AirAsia saw a 40% reduction in average resolution time, 30% automation of employee queries resolution, and 81% of employee tickets resolved in expected time.

Security and Compliance

Leena AI is GDPR compliant and adheres to SOC2, 27001, 27017, 27018, and 27701. It offers secure data hosting on Amazon Web Services & MS Azure Cloud Services.

Recognition

Leena AI is recognized by Gartner as a major vendor in categories like Virtual Assistant, Employee Experience Tech Orchestrators, Integrated HR Service Management, Onboarding Software, and Voice of the Employee.